Associate QA Consultant, Amazon Connect / Contact Center QA
NeuraFlash, Part of Accenture· Remote (India: Bengaluru, Chennai, Gurugram, Hyderabad, Noida or Pune only)
Posted October 14, 2026
- Experience
- 1 – 2 years
- Pay
- Not disclosed
- Education
- Not specified
- Location
- Remote (India: Bengaluru, Chennai, Gurugram, Hyderabad, Noida or Pune only)
- Work mode
- Remote
- Job type
- Full-time
About this role
NeuraFlash is an AI, AWS and Salesforce consultancy, now part of Accenture, focused on contact center and conversational AI solutions. This entry-level QA role supports testing of Amazon Connect flows, IVR journeys, APIs and Salesforce integrations.
What you will do
- Test Amazon Connect contact flows, queues, routing and agent workflows
- Run functional tests on IVR and self-service journeys
- Do basic testing of AWS services (Lambda, DynamoDB, S3, Lex, CloudWatch)
- Test APIs with Postman
- Test Amazon Connect and Salesforce Service Cloud Voice integrations
- Write test scenarios and prepare test data
- Log, track and retest defects in Jira
- Support SIT, regression, UAT and release readiness
What the employer expects
- 1-2 years of QA, or 6+ months of paid QA internship
- Solid grounding in functional, regression, integration and end-to-end testing
- Basic API knowledge with Postman
- Basic cloud concepts, preferably AWS
- Analytical and problem-solving skills
- Ability to turn requirements into test scenarios
- Good communication and documentation
- Willingness to learn Amazon Connect, Salesforce and AI tech
Benefits
- Remote and flexible working
- Trust-based culture that values output over hours
Skills
- Amazon Connect
- IVR testing
- Postman
- AWS
- Salesforce Service Cloud Voice
- Jira
- API testing
- JMeter
- Test case design
- Defect management
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The application opens on NeuraFlash Greenhouse careers page. Dev Portal Notes does not collect your application or charge a fee.
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