- Experience
- 2 – 4 years
- Pay
- Not disclosed
- Education
- Not specified
- Location
- Bangalore, India
- Work mode
- Hybrid
- Job type
- Full-time
About this role
Constantinople provides an AI-native platform that lets banks run customer experience, product, data, operations, compliance and infrastructure in one place. This production engineer owns live banking incidents end-to-end, finds root causes across code, data and infrastructure, ships fixes, and helps automate routine support work.
What you will do
- Own medium and low impact incidents from assignment to resolution within SLAs
- Investigate issues across services, logs, databases and code to find root cause
- Write fixes or work with Change team on significant hotfixes
- Raise problem records and drive permanent fixes for recurring issues
- Coordinate post-incident reviews and convert actions into tracked tickets
- Use AI coding tools to diagnose and resolve issues faster
- Turn manual runbooks into scripts and automated workflows
- Help design systems that automate triage and resolution of routine incidents
What the employer expects
- 2–4 years as a software engineer, ideally with production support or on-call
- Strong in at least one of TypeScript, Java, Kotlin or Python
- Comfortable reading and debugging large codebases you did not write
- SQL skills sufficient to investigate data issues
- Understanding of how distributed systems fail (timeouts, retries, race conditions)
- Already use AI tools and want to push them further
- Stay calm under pressure and communicate clearly during incidents
Skills
- TypeScript
- Java
- Kotlin
- Python
- SQL
- distributed systems
- AI tools
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