- Experience
- 2 – 5 years
- Pay
- Not disclosed
- Education
- Bachelor's degree in Computer Science, Information Technology, Engineering or related field
- Location
- Bengaluru, India
- Work mode
- Hybrid
- Job type
- Full-time
About this role
Saviynt provides an Enterprise Identity Cloud platform. The platform support engineer ensures 24x7 stability and reliability of the SaaS application layer, troubleshoots complex issues across Kubernetes, databases and Java apps, and drives operational improvements.
What you will do
- Troubleshoot at pod level in AKS/EKS and analyze application and DB performance
- Investigate Java/Grails/Hibernate performance issues and implement solutions
- Monitor SaaS applications and infrastructure for alerts and performance issues
- Participate in on-call escalations and provide technical guidance during incidents
- Manage full lifecycle of alerts, incidents and service requests in FreshService
- Develop and maintain operational procedures, runbooks and knowledge base articles
- Collaborate with engineering to identify root causes and implement preventative measures
- Ensure adherence to SLAs and compliance policies
What the employer expects
- 2-5 years in IT/Cloud operations and application support (Java apps) with knowledge of AWS and Azure
- Strong experience with application support (Java, Grails, Hibernate) and performance analysis
- Working knowledge of Kubernetes
- Willingness to work in a 24/7 operating model
- Hands-on experience with log management (preferably Elastic Search) and MySQL L2 troubleshooting
- Experience with ITSM systems preferably FreshService
Skills
- Kubernetes
- AKS
- EKS
- Java
- Grails
- Hibernate
- AWS
- Azure
- MySQL
- Elastic Search
- FreshService
- Grafana
- Python
- Bash
Apply on the employer's site
The application opens on Lever. Dev Portal Notes does not collect your application or charge a fee.
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Applications are handled on the employer's own site.
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