- Experience
- 1 – 3 years
- Pay
- Not disclosed
- Education
- Not specified
- Location
- Hyderabad, India
- Work mode
- On-site
- Job type
- Full-time
About this role
Truveta is hiring a junior-to-mid IT support engineer for its global corporate environment. The person handles day-to-day employee tech issues, laptop setup, account access and basic office network support.
What you will do
- Provide Tier 1/Tier 2 support for devices, Microsoft 365, VPN and Wi-Fi
- Troubleshoot hardware, software and access issues
- Run employee onboarding and offboarding
- Manage accounts, MFA, groups and SaaS access
- Track IT hardware and assets
- Resolve tickets within SLAs
- Write IT documentation and knowledge base articles
What the employer expects
- 1-3 years in IT support or service desk
- Strong Windows support experience
- Basic to intermediate macOS support
- Microsoft 365 experience
- Familiarity with ticketing tools like ServiceNow or Zendesk
- Understanding of accounts, groups and MFA
- Experience supporting remote users
Skills
- Windows
- macOS
- Microsoft 365
- Ticketing systems
- MFA
- VPN
- Intune
- Entra ID
- PowerShell
Apply on the employer's site
The application opens on Truveta careers page (Greenhouse). Dev Portal Notes does not collect your application or charge a fee.
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