Technical Support Engineer

SigNoz· Remote

Posted October 17, 2026

Apply
Experience
2+ years
Pay
Not disclosed
Education
Not specified
Location
Remote
Work mode
Remote
Job type
Full-time

About this role

SigNoz is a YC-backed open-source observability platform used by developers to monitor and troubleshoot applications. This role is a hands-on customer engineering position that debugs instrumentation problems and builds the support function from scratch.

What you will do

  • Debug OpenTelemetry instrumentation issues across tech stacks
  • Build tooling, automation and processes for support
  • Join calls with users to debug problems
  • Lay the foundation of the customer engineering function

What the employer expects

  • 2+ years in DevOps or engineering with production systems at scale
  • Hands-on observability tools such as SigNoz, Grafana, Prometheus or Datadog
  • OpenTelemetry knowledge: instrumentation, collectors, tracing
  • Programming in Go, Java, Python or JavaScript
  • Not aimed at fresh graduates

Benefits

  • Fully remote
  • Founding team member opportunity
  • Backed by YC and Bay Area investors

Skills

  • OpenTelemetry
  • Grafana
  • Prometheus
  • Datadog
  • Go
  • Java
  • Python
  • JavaScript
  • Distributed tracing

Apply on the employer's site

The application opens on SigNoz careers page (Ashby). Dev Portal Notes does not collect your application or charge a fee.

Apply now

Know someone who fits this role?

Applications are handled on the employer's own site.

Prepare for this role

Close the skill gap

Some links on this page may generate a small commission at no extra cost to you.

Similar jobs

Apply for this job