IT Support Engineer I

Amazon· Bangalore, India

Posted November 14, 2026

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Experience
2+ years
Pay
Not disclosed
Education
Bachelor's degree
Location
Bangalore, India
Work mode
On-site
Job type
Full-time

About this role

Amazon's Operations Technology Support team gives IT help to Amazon's warehouses and sites worldwide. This engineer fixes hardware, operating system and software issues for sites in one region. The role also covers local tech projects and finding root causes of problems.

What you will do

  • Give IT support for hardware, operating systems and business software
  • Fix simple problems that have no set procedure
  • Manage local technical projects
  • Create and maintain policies and processes
  • Find root causes of operational issues
  • Support global customers remotely
  • Travel locally or regionally when the business needs it

What the employer expects

  • 1+ years of Windows Server experience (AD, DFS, Print Services, SCCM)
  • 2+ years of troubleshooting in a multi-user high availability setup
  • 2+ years of PC repair, deployment and troubleshooting
  • 2+ years of networking (DNS, DHCP, SSL, OSI, TCP/IP)
  • 2+ years of Windows, Mac or Linux support in a company
  • 2+ years of supporting a corporate network
  • Bachelor's degree

Skills

  • Windows Server
  • Active Directory
  • DFS
  • SCCM
  • DNS
  • DHCP
  • TCP/IP
  • SSL
  • Windows
  • Linux

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