- Experience
- Not specified
- Pay
- $150K – $250K per year
- Education
- Not specified
- Location
- United States
- Work mode
- On-site
- Job type
- Full-time
About this role
LiteLLM is the popular open-source AI gateway trusted by companies like Adobe, Netflix and NASA for secure reliable access to LLMs. The Forward Deployed Engineer owns customer success for top accounts, unblocking rollouts and driving product feedback.
What you will do
- Own the 30 most important accounts and drive them to success
- Serve as technical point of contact ensuring issues are resolved
- Prevent churn by identifying risk and driving usage
- Surface technical gaps and opportunities to the product team
What the employer expects
- Technical depth and familiarity with the LiteLLM product
- Obsessed with making customers successful
- Focus on root causes rather than patches
- Excellent customer-facing communication and high responsiveness
- High autonomy in prioritizing based on customer problems
- Strong bias toward understanding problems deeply
Benefits
- Competitive salary
- Health, dental and vision benefits
- 401k plan with 3.5% match
Apply on the employer's site
The application opens on Ashby. Dev Portal Notes does not collect your application or charge a fee.
Know someone who fits this role?
Applications are handled on the employer's own site.