- Experience
- 0 – 2 years
- Pay
- Not disclosed
- Education
- 15 years of full-time education
- Location
- Bengaluru, India
- Work mode
- On-site
- Job type
- Full-time
About this role
Accenture is a global professional services company. In this role you are the main contact between clients and their systems or applications, helping users by voice and fixing their issues so systems keep running well.
What you will do
- Act as the ongoing link between the client and the application
- Understand and define client issues clearly
- Design fixes using product knowledge
- Give timely support and keep clients satisfied
What the employer expects
- 0-2 years of experience
- Skills in Service Desk Management and Service Desk Voice Support
- 15 years of full-time education
- Strong communication skills
Skills
- Service Desk Management
- Service Desk Voice Support
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